Refund policy

Effective Date: June 2026

At mywlx.shop, we strive to ensure customer satisfaction with every purchase.

Return Eligibility

Customers may request a return within 30 days of receiving their order.

To qualify for a return:

• Products must be unused and in original condition.
• Original packaging must be included.
• Proof of purchase is required.

Non-Returnable Items

The following items may not be eligible for return:

• Final sale items
• Clearance products
• Personalized or customized products
• Items damaged after delivery due to misuse

Refund Process

After receiving and inspecting your returned item:

1. We will review the return request.
2. You will receive an email regarding approval status.
3. Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for refund processing.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery.

Email: support@mywlx.shop